In sta lla tio n In stru ctio n s / Wa rra n ty
In te ra k tiv
Re tro a k tiv
4-Hole Roman Tub Trim
Re tro a k tiv
Swing - Cross handles shown
Tango - Swing handles shown
Limbo - Lever handles shown
3
In sta ll th e Ha n d le s
Remove the plaster shields from the hot
and cold valves.
Re tro a k tiv o n ly : Install
the deco rings on the
handles.
All m o d e ls: Position the
handle over the valve stem
with the lever in the desired
“off” position.
Holding the lever in place with one hand,
use your other hand to turn the “bell” and
screw it down over the valve.
Asse m b le th e Dive rte r a n d
Sp o u t
Remove the plaster shield from the spout
tee. Remove the brass plug from the
tee.
4
In te ra k tiv a n d Sw in g
Screw the nut onto the diverter. Screw the shorter threaded end of
the threaded rod into the nut. Slide the rod trim onto the rod and
screw into place so that a few threads protrude from the top.
Firmly press the diverter assembly straight into the spout tee until it
is fully seated.
Sw in g o n ly : install the spout deco ring on the
spout. Make sure that the set screw hole in the
deco ring lines up with the set screw hole in the
spout.
Press the spout over the tee and diverter. Install
the set screw and tighten it with a 3mm Allen
wrench (included).
CAUTION: do not overtighten the set screw or
the o-rings on the diverter will deform, which will
cause a leak.
Install the diverter knob.
5
Lim b o
Screw the socket onto the diverter.
Insert the ball rod into the socket.
Press the white plastic retainer clip over the ball rod. Press into
place over the socket.
Press the diverter assembly firmly into the spout tee until it is
fully seated.
Firmly press the spout over the tee and
diverter. Tighten the set screw with the
included 3 mm Allen wrench.
CAUTION: do not overtighten the set
screw or the o-rings on the diverter will
deform, which will cause a leak.
Use the included wrench to hold
the threaded rod steady. (It may be
necessary to use a needle-nosed plier to
pull up on the threaded rod to expose the
wrench flats).
Install the diverter knob.
Ta n g o
Install the pin onto the diverter.
Press the guide bushing firmly into place. The hole in the
pin should be clearly visible through the slot in the guide
bushing.
Press the diverter assembly firmly into the spout tee until it is
fully seated. Turn the guide bushing so that the slot faces the
rear of the spout.
6
Firmly press the spout over the tee and diverter.
Tighten the set screw with the included 3 mm
Allen wrench.
CAUTION: do not overtighten the set screw or
the o-rings on the diverter will deform, which
will cause a leak.
Install the pull rod. The threaded end of the
pull rod must go into the hole in the pin.
In sta ll th e Ha n d sh o w e r Ho ld e r Escu tch e o n a n d
Ha n d sh o w e r
Remove the plaster shield from the handshower holder.
Pull out on the handshower hose.
Screw the handshower holder escutcheon into place.
Install the elbow.
Place a black rubber hose washer in the elbow.
Screw the handshower into the elbow.
Guide the handshower into the holder.
Use r In stru ctio n s
Turn the left handle to obtain hot water, the right handle to obtain cold water.
When the water is turned on, it will come through the spout. To obtain water from
the handshower, pull up on the diverter knob.
The diverter will reset to the spout position when the water is turned off.
7
Re p la ce m e n t Pa rts
Re tro a k tiv
8
10
4e
9
9
1
1
4f
5
5
4g
Sw in g
Ta n g o
Lim b o
6
4h
9
3
7
1
4i
5
2
4j
8
8
6
4b
4c
9
1
3
7
2
4a
4d
In te ra k tiv
1
2
3
4
aerator
13956XX0
97159XX0
28071XX0
handshower holder escutcheon
elbow
handle set
4a
4b
4c
4d
4e
4f
4g
4h
4i
Solaris
Stratos
Metro
Interaktiv S
High cross
High scroll
High lever
Low cross
Low scroll
Low lever
06850XXX
06852XXX
06853XXX
06957XXX
06326XXX
06325XXX
06324XXX
06305XXX
06034XXX
06303XXX
88600XX0
4j
5
6
Retroaktiv handle deco ring
handshower - Raindance AIR 1-Jet
handshower - Retroaktiv
check valve
diverter knob
set screw
06127XX0
94074000
94102XXX
96029000
97144XXX
7
8
9
10
diverter knob - Tango
9
Sca le Re m o va l
The Raindance Air 1-jet handshower incorporates the
RubitTM cleaning system. If scale deposits are noticed
in the spray channels, turn the water on lightly and
rub the spray channels with a finger or a sponge.
If scale deposits are noticed on the spray face, pour
about 3/ 4” of a commercial scale remover, such as
TM
Lime-AwayTM or CLR ,into a shallow dish. Dilute the
remover according to the label instructions.
Soak only the spray face in the solution for the
amount of time specified on the label.
Rinse the handshower with clear water.
Reinstall the handshower. Turn on the water and al-
low the handshower to flush for at least one minute.
Tro u b le sh o o tin g
Pro b le m
Po ssib le Ca u se
So lu tio n
Water drips from spout for a
few minutes after the unit is
turned off.
Normal clearing of spout.
Not a problem.
Debris in aerator.
Remove and clear debris.
Water drips constantly from
spout when water is turned
off.
Valve cartridge(s) faulty.
Replace valve cartridge(s).
Water pools at base of spout. Diverter faulty
10
Replace diverter.
Cle a n in g Re co m m e n d a tio n fo r Ha n sg ro h e Pro d u cts
Modern faucetry and shower products utilize a combination of materials to comply with the needs of the
market with regard to design and functionality.
To avoid damage, it is necessary to use some caution when cleaning. Damage caused by improper
treatment is not covered under the Hansgrohe warranty.
Cle a n in g Ma te ria ls fo r Fa u ce ts a n d Sh o w e rs
•
•
To remove lime scale, use only products made specifically for that purpose. Always follow the
manufacturer’s instructions when using.
Do not use cleaners that contain hydrochloric, formic, acetic, or phosphoric acids, as these will
cause considerable damage to finishes and to plastic components.
Never mix cleaning materials.
•
•
Never use cleaners containing abrasives. Do not use abrasive cleaning cloths, pads, or sponges.
Cle a n in g Pro ce d u re s
•
•
•
•
Clean your faucets and shower products as and when required. Regular cleaning will prevent scale
buildup and water spotting.
Follow the label instructions. Do not allow any cleaner to remain on the product for longer than
necessary.
When using spray cleaners, spray first onto a sponge or cloth – do not spray directly onto the
product.
After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Im p o rta n t
•
•
Soap and shampoo residue can also cause damage to the product. Rinse well with clean water
after use.
If the surface is already damaged, harsh cleaning materials will cause further damage.
Lim ite d Life tim e Co n su m e r Wa rra n ty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996,
and installed in either the United States or Canada.
W HO IS CO VERED BY THE WARRAN TY
This warranty extends to the original consumer purchaser only.
W HAT IS CO VERED BY THE WARRAN TY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in
material or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product
or part of the product which proves defective because of improper workmanship and/ or material, under normal installation,
use, service and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical or cannot be
timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of the product.
LEN GTH O F WARRAN TY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two
sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household purposes,
this warranty extends for as long as you own the product and the home in which the product is installed. If you purchased
the product for use primarily for any other purpose, including, without limitation, a commercial purpose, this warranty
extends only (i) for 1 year, with respect to Interaktiv and Retroaktiv products, and (ii) for 5 years, with respect to AXOR,
ShowerPower and Pharo products.
THIS WARRAN TY DO ES N O T CO VER, AN D HAN SGRO HE W ILL N O T PAY FO R:
A.
B.
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance, misuse, abuse,
negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no rinse” cleaning
products, or the use of the product in any manner contrary to the product instructions.
11
C.
D.
Labor or other expenses for the disconnection or return of the product for warranty service, or for installation or
reinstallation of the product.
Accessories or related products not manufactured by Hansgrohe.
TO O BTAIN WARRAN TY SERVICE
Contact your Hansgrohe retailer, or write to Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Or, call Hansgrohe toll-free at (800) 334-0455.
In requesting warranty service, you will need to provide
1.
2.
3.
The sales receipt or other evidence of the date and place of purchase.
A description of the problem.
Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc.
1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIO N S AN D LIMITATIO N S
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED
UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES
NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS
PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY
(INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from State to State.
You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can
bring any action in court against us under the Magnuson-Moss Warranty Act.
PRO DUCT IN STRUCTIO N S AN D Q UESTIO N S
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect.
Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance
of the product. If you have questions at any time about the use, installation, or performance of your Hansgrohe product, or
this warranty, please call or write to us at the toll-free number and address printed above.
Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770 360-9880 • Fax 770 360 9887
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